We are so proud and confident in our courses or services that we can give you a full 100% 14-day money-back guarantee. We also feel proud that such services we have started to provide you are happening for the First Time in Barak Valley. so at LECC, we are committed to ensuring your satisfaction with our spoken English grammatical courses. We understand that circumstances may change, and we want to provide you with the confidence to try our courses risk-free. Therefore, we are introducing a 14-day refund policy for our courses.
Conditions for Refund Eligibility:
Timeframe: The refund request must be submitted within 14 days from the date of course enrollment.
Course Completion: We take pride in offering a comprehensive 14-day refund policy at LECC, emphasizing our commitment to providing a satisfactory learning experience. To qualify for a refund, participants must complete the total duration of all modules and lessons and attend all live classes within the specified 14-day period. Moreover, a minimum of two-course compilations is required to establish eligibility for a refund.
Timely Completion: Participants seeking a refund must ensure the completion of the entire course within the designated 14-day timeframe from the date of enrollment.
Module and Lesson Completion: The eligibility for a refund is contingent upon the satisfactory completion of all modules and lessons. Our automatic system will generate a certificate as you have completed the course, this certificate must be shown to us during the refund request.
Reason for Refund: Refunds will be processed for valid reasons, such as technical issues, dissatisfaction with course content, or any other reasonable grounds.
How to Request a Refund:
Send an email to lecchelpline@gmail.com with the subject line "Refund Request - [Your Course Name]."
Clearly state the reason for your refund request and provide any necessary supporting information such as you have the certificate of course completion so attach the files and send it.
Our support team will review your request and respond within 3 business days.
Refund Disbursement:
If your refund request is deemed valid, the refund amount will be credited to the original payment method within 7-10 business days.
Please note that refunds will exclusively cover the course fee and will not encompass any associated transaction fees.
Exceptions and Conditions:
Refunds will not be granted for users found to violate our terms of service.
By enrolling in our courses, you acknowledge and agree to adhere to the terms outlined in this comprehensive refund policy. Our primary objective is to ensure a positive and rewarding learning experience for all participants on the LECC platform.
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